Shipping & Delivery Policy

We strive to deliver your order as quickly and accurately as possible. This document outlines all information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email containing your tracking information.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery times may be extended during busy periods or due to customs procedures.

Shipping Method & Origin

All orders are shipped directly from our supplier located in China. As a result, customs duties or import taxes may apply, depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout and are calculated based on the weight of the order, destination, and selected shipping method.

Shipping Responsibility

• If tracking information indicates that a package has been delivered, responsibility transfers to the customer.

• Customers are responsible for carefully verifying their shipping address. Any address errors must be reported within 24 hours of placing the order.

Contact

For questions regarding shipping or delivery, please contact us at:
info@avagracenyc.com